IAAPA Institute for Attractions Managers Online
Join us for a live, interactive IAAPA Institute for Attractions Managers program from the comfort of your home or office. This virtual class is scheduled over a five-day period and covers introductory-level concepts for attractions managers.
*Please note: This program delivers the same material as the in-person IAAPA Institute for Attractions Managers program. Individuals who have already completed the in-person program do not need to take this course.
Attendance on all five days is required. Registration covers the complete course program.
Neil Dwyer, ICAE
Neil Dwyer joined Carnaval Entertainments in August 2017 as Director, Carnaval. He has spent the last 16 years in theme parks and has extensive experience in many areas of attractions (both revenue and non-revenue generating).
Born and educated in the UK, Neil begun his career working with some of the UK’s most famous theme parks.
Prior to joining Global Village, he was Director of Operations at IMG Worlds of Adventure, the world’s largest indoor theme park. He also held the Park Operations Manager position at Blackpool Pleasure Beach, UK’s largest amusement park.
He has also spent time in various other theme parks in the UK including managing the operations of Camelot Theme Park and being instrumental in the development of Spooky World - a multi-million-pound Halloween attraction in Cheshire, UK.
Neil is also a Committee Member for the International Association of Amusement Parks and Attractions (IAAPA) where he sits on the Amusement Parks and Attractions Constituency Committee. He is also recognized by IAAPA who conferred their highest level of accreditation, IAAPA Certified Attractions Executive (ICAE).
In addition to his Bachelor’s degree and various management qualifications, Neil holds a Master of Science degree from the University of Central Lancashire, UK in International Tourism, specializing in Visitor Attraction Management. He is currently working towards a Doctorate in Business Administration.
Andy began his waterpark industry career in 1979 hosing the sand off guest’s feet just before they rode down the newly installed water slide at Hyland Hills Water World in Denver, CO. The following years included seasonal positions in all of Water World’s department’s, eventually settling in as the Operations Director on the Management team. Andy was responsible for developing recruiting, training, and leadership programs, building and managing the safety and operations departments, and providing creative direction for over 30 years to Hyland Hills.
Andy has served on, shared with and developed programs for multiple industry communities including the IAAPA Waterpark, Education and Membership Committees, National Aquatic Safety Company, Ellis and Associates and the American Red Cross lifeguarding programs, World Waterpark and the National and Colorado Park and Recreation Associations.
In his current role as VP of Business Development for Proslide Technology Inc., Andy is extremely excited to share his experience, knowledge and expertise to help the waterpark industry design, develop and build the World’s Best Water Parks.
Matt Heller, ICAE
Matt Heller has spent 31 years in the attractions industry, spending time in both operations and human resources. In 2011, Matt created his own leadership development consulting company, Performance Optimist Consulting, where he now gets to help leaders from all over the industry make sure they are getting the most out of themselves and their teams. Matt currently serves as a member of the IAAPA Human Resources Subcommittee.
Vanessa Lewis has over 30 years of experience in accounting and financial reporting, and currently is an independent museum consultant. She received her CPA experience with Ernst & Young, then developed reporting and planning skills at private and public manufacturing companies before finding her niche in the non-profit world. She spent over 8 years as the CFO of the Aquarium of the Pacific in Long Beach before transitioning to a consultative role. She received her BA in Anthropology from UCLA and serves on the board of the USS IOWA and the Historical Naval Ships Association. Vanessa served as a member of the IAAPA Finance & IT Subcommittee from 2017 to 2019.
Brandon has 15 years of executive leadership experience in business operations, product development, sales, and marketing. As Founder and CEO of Hownd, an effortless foot traffic platform for FECs and Attractions headquartered in Tempe, Arizona, he has developed a passion for the attractions industry as well as a broad knowledge of the local marketing ecosystem and experience economy. Brandon currently serves as a member of the IAAPA Family Entertainment Centers Committee.