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Frequently Asked Questions

This page contains general information to frequently asked questions about the 2012 IAAPA Attractions Expo.

Registration | On-site Information | Hotel, Travel, and Transportation
Local Information and Discount Park Tickets | Maps | Media and Press

 

Registration Pre-Registration

There are multiple ways to pre-register for the 2012 IAAPA Attractions Expo in Orlando, Florida.

Online Registration: Available here

  Need Assistance with Online Registration?
Step-by-step instructions are available:
Instructions for Attendees (PDF)
Instructions for Attendees - Espanol (PDF)
Instructions for Exhibitors (PDF)

Paper Form Registration: Available here

Telephone Registration: Call Experient at +1 301/682-7302 or +1 866/233-7970. Assistance is available in English, Spanish, French, Arabic, and Assyrian.


New Name Badge and Purchased Tickets Retrieval

This year registrants will have the option to pick-up name badges and purchased tickets on-site or arrange for items to be shipped in advance via FedEx or UPS. During registration, registrants will be prompted to select how they elect to receive their name badge and tickets:

Shipped in Advance (additional charges apply): Registrants will provide a UPS or FedEx account number during registration. All costs will be charged to this account.

Hold for On-site Pick-up (no additional charges apply): Name badges and purchased tickets will be held at on-site registration for pick-up.

All attendees are required to present photo identification or their business card to verify identification. Name badges and purchased tickets will not be released without photo identification or a business card confirming identity.

Questions: Contact Experient at +1 301/682-7302 or IAAPA@experient-inc.com

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Badges

Your name badge includes your admission to all non-ticketed conference activities including the trade show, shuttle buses, the kick-off event, and the Brass Ring Awards. It also provides IAAPA members with free admission to non-ticketed, General Interest education sessions. You must wear your name badge at all times while in the Orange County Convention Center (OCCC). No buyer or attendee can be admitted with an Exhibitor badge designation, nor should an attendee try to gain entry to the trade show with a badge that belongs to another individual. Badges can be revoked at IAAPA’s discretion. Lost badges must be repurchased at full value and if found, returned to IAAPA following the show for a refund. IAAPA will review all refunds on a case-by-case basis.

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Tickets for Tours and Events

Tickets for tours and events that are not sold out can be purchased at Registration located at the North Concourse and South Concourse, OCCC. All breakfasts, lunches, and receptions are ticketed events with a separate registration fee. Don’t forget to purchase tickets for the exciting events. Space is limited and events may sell out on-site. You must provide your ticket and be wearing an IAAPA badge to attend all special events. Lost or misplaced tickets must be repurchased at full value and if found, returned to IAAPA following the show for a refund. IAAPA will review all refunds on a case-by-case basis.

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Lost Badges & Tickets

Lost or misplaced tickets must be repurchased at full value and if found, returned to IAAPA following the show for a refund. IAAPA will review all refunds on a case-by-case basis.

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Children

All children attending the Expo must be registered and wear badges at all time.
Children 6 years of age and younger: Free
Children 7 years or age and older: Required to pay registration fee to access the trade show floor

No children under 18 are allowed to participate in social or networking events.

  • Children under 18 must be accompanied by an adult at all times within the OCCC.
  • Children under 18 are not allowed on the trade show floor during exhibitor move in or move out.
  • IAAPA recommends children’s badges be attached directly to clothing, rather than worn on a lanyard.
  • IAAPA recommends that no strollers or wheeled luggage be used on the trade show floor to avoid trip hazards and injury.
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On-site Registration Hours & Locations

North Concourse & South Concourse, OCCC
Saturday, Nov. 10: 11:00 AM - 5:00 PM Exhibitor only
Sunday, Nov. 11: 8:00 AM - 12:00 PM Exhibitor only and 12:00 PM – 5:00 PM Exhibitor & Attendee
Monday, Nov. 12: 7:30 AM - 6:00 PM
Tuesday, Nov. 13: 7:30 AM - 7:00 PM
Wednesday, Nov. 14: 7:30 AM - 6:00 PM
Thursday, Nov. 15: 8:00 AM - 6:00 PM
Friday, Nov. 16: 8:30 AM - 3:30 PM

New Satellite Registration
This year Satellite Registration will be available at The Peabody Orlando and Hilton Orlando.

Sunday, Nov. 11: 8:00 AM - 5:00 PM
Monday, Nov. 12: 8:00 AM - 6:00 PM

New Outdoor Exhibits Registration
This year Outdoor Registration will be available adjacent to the Outdoor Exhibits.

Tuesday, Nov. 13: 7:30 AM - 6:00 PM
Wednesday, Nov. 14: 7:30 AM - 6:00 PM
Thursday, Nov. 15: 8:00 AM - 6:00 PM
Friday, Nov. 16: 8:30 AM - 2:00 PM

Note: A map of all registration locations is available here.

 

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On-site Information Venue

The 2012 IAAPA Attractions Expo is held at the Orange County Convention Center, North and South Building.

Orange County Convention Center (OCCC)
9400 Universal Boulevard
Orlando, FL 32819

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Trade Show Floor Hours

Tuesday, Nov. 13: 10 AM - 6 PM
Wednesday, Nov. 14: 10 AM - 6:00 PM
Thursday, Nov. 15: 10 AM - 6:00 PM
Friday, Nov. 16: 10 AM - 4:00 PM

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Internet Access

Complimentary WiFi Internet access is available in all public spaces of the North and South Concourses and educational session rooms. In addition, hot spots will be available at the IAAPA Central booth and the trade show floor restaurant. If you need to use your mobile phone while on the show floor and you are not in a hot spot location, please turn off your phone's wireless.

Instructions for login:
1. Ensure wireless access for device is on.
2. Search for Wireless Networks.

  • OCCC North and South Concourse and meeting rooms: “OCCC FREE WIFI”
  • IAAPA Central: “IAAPA CENTRAL WIFI”
  • IAAPA Restaurant: “IAAPA RESTAURANT WIFI”

3. Connect to the network in your location.
4. Open your internet browser and you will be connected.

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Accessibility

Electric Mobility Cart Rental
Available for rental through Marshall Robinson & Associates, Inc.

US$75 per day for orders placed before 10/12/2012. US$80.00 per day for orders placed after 10/12/2012. Download the order form here.

Wheelchair Rental
Wheelchair rental requests can be made through Marshall Robinson & Associates, Inc. in advance.

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Ancillary & Satellite Event Requests

IAAPA has made available time and space in IAAPA-controlled meeting facilities (OCCC and hotels) for exhibitors or attendee hosted meetings which do not compete or conflict with the official trade show. For additional information, click here

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Dress Code

The official dress code is business casual. Attendees are encouraged to dress appropriately for the weather as some special events and tours are held outdoors.

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New Bag Check Lockers & Mobile Phone Charging Lockers

Provided by American Locker Security Systems, Inc.

Bag check lockers and charging lockers to recharge electronic devices are available for rental in the South Concourse across from room S210. Items will be held in lockers (US$3) and charging stations (US$2/hr) during the following open hours: Tuesday, Nov. 13, 8 a.m. – 6:30 p.m.; Wednesday, Nov. 14, 8 a.m. – 8:30 p.m.; Thursday, Nov. 15, 8 a.m. – 6:30 p.m.; Friday, Nov. 16, 8:30 a.m. – 4:30 p.m.

All proceeds will be donated to Give Kids The World.

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Product Locator Kiosks

Find one of the navigation kiosks throughout the show floor, and use the quick and easy touch screens to locate any booth at the Expo. You can browse the booths by company name or by product category—the locator will show you how to get to the booth of your choice.

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Translation Services

Located in the International Business Lounge, IAAPA offers free basic interpretation services in Spanish, Japanese, French, Italian, and Chinese. Reserve an interpreter for 30 minutes at no charge during the following hours.

Monday, Nov. 12 – Thursday, Nov. 15: 10 a.m. – 6 p.m.
Friday, Nov. 15: 10 a.m. – 3:30 p.m.

Please schedule appointments as early as possible at the International Business Lounge. Interpreters needed for longer periods and interpreters fluent in other languages are available by appointment for a fee.

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Education

The IAAPA Attractions Expo 2012 Conference Program will feature over 85 education seminars, luncheon events, and roundtable discussions.

For additional information, click here.

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Special Events

Gather with friends and colleagues, develop new relationships and partnerships, and enjoy professional networking and special events like nothing you have seen before.

For additional information, click here.

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Restaurants on Trade Show Floor & at OCCC

A variety of restaurants, concessions stands, and food carts are on both the North and South Concourses. Concessions will also be on the trade show floor. Show floor locations will adhere to show hours; hours for OCCC restaurants will be listed at each restaurant.

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Offices

First Aid location, Security Office, Press Room, Speaker Room and the Show Office will all be located at OCCC. Locations will be posted as they are confirmed.

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Give Kids the World

The IAAPA Attractions Expo 2012 will feature multiple opportunities to support Give Kids The World Village, a resort that creates magical moments for children with life-threatening illnesses and their families. We encourage you, your co-workers, your family or your company to support this outstanding organization and deserving cause.

IAAPA has partnered with GKTW on three outstanding events:

  • 10th Annual IAAPA International Charity Golf Tournament, Sunday, November 11, 2012
  • 3rd Annual IAAPA Motorcycle Ride, Sunday, November 11, 2012
  • IAAPA 5K Fun Run and 1K Walk at the Give Kids the World Village, Thursday, November 15, 2012

For additional information, click here.

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On-site Policies

Please review the IAAPA On-site Policies.

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Social Media

Stay up to date during IAAPA Attractions Expo by connecting with us online. We’ll be posting updates regularly on the following sites:

Twitter: @IAAPAHQ
Hashtag: #IAAPA
Facebook: IAAPAHQ 
LinkedIn Group: IAAPA

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Babysitters

No babysitter service is available at OCCC. Please check with your hotel and make alternate arrangements.

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Hotel and Travel Hotel & Accommodation

Through our official housing partner, Travel Planners, we provide the lowest room rates available at over 30 hotels in Orlando. That means you have a great selection at a great price. Book your rooms early through the simple-to-use reservation website or with helpful and friendly booking agents.

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Travel Assistance

World Travel, Inc., www.worldtravelinc.com
Phone: +1 800/602-6586

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Transportation Airport Shuttles, Taxi Cabs Fares & Local Taxi Companies

Information on various transportation options have been compiled for attendee reference here.

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Hotel to OCCC Shuttle Buses

Complimentary shuttle service is provided to badged attendees between OCCC and official conference hotels. For additional information, click here.

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Driving Directions to OCCC

From Orlando International Airport (EAST)

From Daytona Beach or Downtown Orlando (NORTHEAST)

From Gainesville, Florida (NORTHWEST)

From Tampa, Florida (SOUTHWEST)

From Miami, Florida (SOUTHEAST)

Via Florida’s Turnpike

 

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Parking

Information on attendee and exhibitor parking including rates is available here.

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I-Ride Trolley Service

The I-Ride Trolley is the exclusive, convenient and affordable transportation to hundreds of destinations within the International Drive Resort Area, inviting passengers to ride to local shops, restaurants, attractions, and hotels. The trolley operates daily from 8 a.m. – 10:30 p.m. (US$1.25 per ride; exact change only). For additional information, click here.

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Local Information and Discount Park Tickets Local Information & Discount Park Tickets
The following information is provided as a resource for attendees to plan their trip to Orlando.

Visit Orlando
Visit Orlando, the official travel source for Orlando Travel Planning has created a custom website for IAAPA attendees that includes information on attractions, discount park tickets, dining, shopping, nightlife, arts & culture, golf & recreation, spas and more.

Click here to view the website or to speak to an Orlando Travel Counselor for additional information, please call: +1 407/363-5872 or toll free: +1 800/554-3401 for additional information.

 

VisitOrlando

Orlando Convention Aid
Orlando Convention Aid offers special discounts and savings for travelers. Take advantage of their website for great savings on restaurants, attractions, shopping, golf, nightlife and transportation.

Click here to view the website or for assistance by phone, please call +1 407/248-8629.

 


 

Convention Aid

Walt Disney Meeting/Convention Theme Park Tickets
For advance purchase of specially priced Disney Mieeting/Convention Theme Park tickets, click here. No telephone assistance available.

Disney Savings

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Maps

Orange County Convention Center (OCCC) Parking Map
IAAPA Attractions Expo 2012 Trade Show Floor Map
Orlando Area Hotel Map

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Media and Press

For additional information on press and media, click here.

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